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Pernod Ricard Absolut Grammys Sweepstakes
rpkn2131
#1 Posted : Friday, December 29, 2017 2:45:48 AM(UTC)
rpkn2131

Rank: Advanced Member

Joined: 8/30/2006(UTC)
Posts: 3,367

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Hey guys. A little frustrated right now. I was an instant winner for a 3 month Sptify Premium code. I received the code only to find that it is invalid. I reached out to Spotify(you can ONLY email them) and this is their response-


Thanks for getting back to us, and for sending over the requested information.

Upon checking, it seems that we currently don’t have any promotion like this on Spotify. 

It's best that you contact the organizer of the promotion, and let them know that the code they provided to you is not working. 

You can also send them the screenshot you gave us, so they can take a closer look.

Hope this helps! Give us a shout if you need a hand with anything with your Spotify account.

Have a lovely day,

Daisy

Spotify Customer Support


I sent them proof of the win as well as a screenshot of the sweepstakes and it didn't matter. Now I reached out to Don Jagoda Associates. Waiting for their response. If anyone has won a code and was successful using it, please let me know how you redeemed it. I appreciate any help I can get. Thanks.


Beth

$10,000 Club member since June 2012!!
mikepariseau
#2 Posted : Sunday, December 31, 2017 7:13:11 AM(UTC)
Rank: Member

Joined: 11/18/2007(UTC)
Posts: 10

Was thanked: 2 time(s) in 2 post(s)

I had the same problem.  Let me know if you hear anything.  Thanks

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