Sorry BABS24U, to hear this issue. Not sure why u have the problem, but a couple things u may try. Have u deleted temp internet files, history, cookies? From your toolbar, Go to tools, internet options, then click "delete temporary internet files" under browsing history. Then under browsing history again, delete history. Some people delete all their cookies, but to me its a pain to go back and re-enter all my info @ sites I visit regularly. So I line delete. Go to "settings," back under that browsing history. Click "view files." Anything that has anything to do with any ads, crap, anything that u don't need to keep, (for instance u don't want to delete the cookie for ST or your browser cookies), right click and then delete, each line. Some of the common tracking cookies are interclick, doubleclick, edgeru4, but there are really bad ones that can cause problems. If u see anything related to cleanator, about.blank, and there's a few others, delete immediately. Then exit out of all that. I would probably restart the computer at that point, even tho' not mandatory. Sometimes some of your "bad" cookies can be the problem. If that desn't help, run your anti-spy, anti-virus scans and see what happens. If u have tried other keyboards, the problem isn't the "useless keyboard." Something doesn't want u to use your keyboard. Good luck - hope the key board is working soon!